A. Tan Hiep Hung Company always follows its quality commitment, bringing satisfaction to all customers.
In order to maximize customer requirements for product and service quality, we always improve our customer policies with the following commitments:
- Always bring customers the best quality products.
- The product is manufactured based on high technology, advanced and effective in use.
- Credibility is always put first, always on the customer's side to understand.
- Along with good quality, the most competitive prices are perfect services before and after sales.
B. REGULATIONS ON OBLIGATIONS OF SELLER AND BUYER
1. Obligations of the seller:
- Advise and guide all information related to the product so that buyers can understand and use the service.
- Provide adequate products to the buyer on time and in quantity after the buyer has paid in full to the seller.
- Support buyers in resolving complaints, questions and difficulties during product use.
- Provide documents related to the buyer's payment to the seller such as receipts, invoices, etc. with the total amount the buyer has ordered in the month as requested.
2. Buyer's obligations:
- Strictly follow the processes and regulations related to services prescribed by the seller.
- Pay the seller the full amount according to the order along with required documents and invoices (If any).
- Support and provide complete information to sellers related to transactions when requested by the seller.
